1. Check-In/Check-Out Times
Please adhere to the specified check-in and check-out times. Early check-in or late check-out must be arranged in advance, subject to availability and additional fees.
2. Extra Guests & Capacity Guidelines & Filming/Shooting
The villa must not exceed its approved guest capacity. Additional charges of RM500–RM1,500 may apply for extra guests or visitors, subject to prior approval. Please contact the host in advance to confirm the permitted capacity and applicable fees.
3. Parties, Events & Filming
Parties, events, gatherings, or filming activities without prior written approval are strictly prohibited. Violations may result in additional charges and termination of the stay.
4. Quiet Hours
Quiet hours are from 10:00 PM to 8:00 AM. Please keep noise levels to a minimum and respect our neighbours.
5. No Smoking Indoors
Smoking is strictly prohibited indoors. Please use designated outdoor smoking areas and dispose of cigarette butts properly. Indoor smoking will incur a cleaning fee of up to RM1,000.
6. No Pets
Pets are not permitted on the property. An additional charge of RM600 or above will apply if this rule is violated.
7. Care for the Property
Please treat the villa, furniture, furnishings, and facilities with care. Charges will apply for any damage caused during your stay. Please report any damage, malfunction, or issue to the host immediately.
8. Safety & Security
Please ensure all doors and windows are securely locked when leaving the villa and at night. The host is not responsible for theft or loss resulting from the guest’s negligence.
9. Legal Compliance
Illegal activities, including drug use, are strictly prohibited. Any violations may be reported to the relevant authorities.
10. Lost Keys & Access Cards
Please keep all keys and access cards safe and return them before checkout, where applicable. Lost or unreturned items will incur replacement charges.
11. Personal Belongings
Guests are responsible for their personal belongings. The host is not responsible for lost, stolen, or damaged personal items.
12. Energy Conservation
Please switch off lights, fans, air conditioning, and other electrical appliances when not in use or when leaving the villa.
13. Cleanliness & Waste Disposal
Please wash all dishes, utensils, and cooking equipment after use and dispose of rubbish in the designated bins. Additional cleaning charges may apply if excessive cleaning is required, including excessive leftover food, drink bottles, beer cans, uncleaned barbecue equipment, or party decorations.
14. Prohibited Items & Activities
– Durian and mangosteen are not permitted on the property.
– DJ equipment, PA systems, and similar professional sound systems are prohibited.
– Fireworks, firecrackers, and party poppers are not allowed.
– Please avoid unnecessary honking to maintain a peaceful environment.
– Do not attach tape, adhesives, or other materials to walls or surfaces if they may leave marks or cause damage. Repair or cleaning charges may apply for any resulting damage.
15. Shoes Off Indoors
Please remove your shoes before entering the indoor areas to help keep the villa clean.
16. Parking
Please park only in designated parking areas. Do not block neighbours’ parking spaces, driveways, or public access areas. Vehicles parked in violation of applicable rules may be towed at the vehicle owner’s expense.
17. Canopy Setup & Removal
Canopies must be set up only in permitted areas and must be fully dismantled and removed before the 11:00 AM checkout time. Delays in dismantling or removal will incur a penalty. Setting up a canopy outside the property’s designated premises is strictly prohibited.
18. Stains & Linen Care
Please take care to avoid staining the bed linens, towels, and other furnishings. Charges for cleaning or replacement may apply if stains caused during your stay cannot be removed.
